Booking & Policies

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If it’s your first lesson with me, select “Introduction Consultation” to receive a discount.

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Lesson Options & Tuition:

Most adult lessons are 55 minutes in length unless otherwise noted. (Lessons for children can be scheduled at 30 or 45 minutes.)

Introduction Lesson: First lesson with me? A $20 deposit is required to reserve your 45-minute intro lesson. This $20 will be put toward your first month of lessons if you choose to continue taking lessons with me.

*Auto-Debited, Weekly Lessons: For clients who are dedicated to their vocal development and maintaining forward momentum with weekly lessons. Tuition is automatically debited from the card on file each month. In the event of a five-week month, the fifth lesson will be complementary.

*Pre-Paid Packages: For clients who cannot commit to weekly lessons but still want to take lessons semi-regularly. Includes 10 pre-paid drop-in lessons to be used within six (6) months of purchase date. No refunds will be issued for unused lessons.

Drop-In Lessons: For clients who need a one-time lesson for an upcoming audition, recording, or performance.

*Auto-Debit and Packages are discounted as a thank-you for paying in advance.

Studio Policies:

Payment: Payments are made in advance through PocketSuite – a program that keeps all information secure and confidential. Orlando Voice Teacher Kirsten Kiwior does not have access to credit card information but has the ability to charge the credit card on file if and only if a) a no-show/cancellation fee applies; b) the client has not paid for the lesson by the time the lesson is completed; OR c) the client elects an auto-debit subscription for lessons.

No-Shows: No-shows will neither be rescheduled nor receive a refund. This no-show policy will be waived once per calendar year per client.

Cancellations & Rescheduling: Cancellations or requests to reschedule within 24 hours of your lesson will neither be rescheduled nor receive a refund. Exceptions may be made due to emergency or illness. Rescheduling requests more than 24 hours in advance will be honored according to schedule availability. Excessive requests to reschedule may not be honored.

Late Policy: Lessons will begin and end promptly at the scheduled time. Due to scheduling and fairness, late time will not be added to the end of any lesson.

Referrals: You will receive one complimentary lesson as a thank-you for each client you refer to Orlando Voice Teacher Kirsten Kiwior. Referred clients must commit to at least two months of lessons before receiving your complimentary voice lesson.